First visit - fixed the clog in my kitchen sink (jet spray); 2nd visit installed a Pfister faucet that was incorrectly installed by my handyman. Also, flushed out my hot water heater and showed me a very corroded anode rod that needed to be replaced stat. Very pleased with this company! (4 years ago).
2nd visit (May, 2025) - I want to extend a hearty kudo to Stanley Hutchison for doing a major repair and replacement of my bathtub valves. The result looked great without any damage to my drywall or tiles. Then Stanley removed and replaced a shutoff valve under my sink which was highly corroded with calcium deposits. He gave me tips on how to keep my toilet and pipes operating well using baking soda and vinegar. Stanley displayed a high professionalism being very knowledgeable, thorough, and polite. I am so glad that I chose 702 PlumbAir to take care of my plumbing needs, AND their price was substantially less that my first quote with Simply Air, Cooling Heating and Plumbing!
3rd visit (May 2025) for Insulation Work
I called 702 PlumbAir for a job to insulate my attic after an HVAC system was recently installed. My review for this project consists of 2 stars for certain reasons and 5 stars for other reasons. Keith (a lead technician) earned 5 stars. First of all, he came to my home to inspect my attic, determine exactly what was needed, and gave me an estimate of the total cost. He was even going to clean my dryer vent at no additional cost! His estimate was well below what One Hour was going to charge me, and his explanation of all the details involved proved that he was very knowledgeable about his craft. However, I was disappointed that he was not the one to actually install the insulation. On the day the work was to be done, Victor arrived at my house over 2 hours late without a courtesy call. (Keith later explained that this was due to miscommunication in the office.) Then the hose that he had rented was still packed with insulation so he tried to return it to the store and get a new one, but that unfortunately wasn't possible. He ended up having to spend a half hour clearing out the material before the job could even begin. This resulted in an hour and a half delay. The job finally finished around 5:30 pm even though it was scheduled to take place between 10 and 11 am. Two days later Keith came to inspect the work. He went above and beyond my expectations. He took photos of all the work that had been done to show me that everything had been completed correctly by Victor (including borders around the vents and lifting the AC and dryer vents to exit the roof (which previously had not been done). Some small pieces of insulation fell from an unsecured furnace vent in the garage so Keith took care of that too (which was not their fault). Update: a few days later, I received a call from the owner Shari, and she was very concerned about the problems I experienced. 702 PlumbAir will continue to get my business because they truly care.
The installation by Victor and Braden went smoothly and was done faster hn expected. Truly appreciated their attention to detail
My shower and toilet were backed up with standing water so I contacted another company (Ideal Services) to fix the problem. They pressure sold and said it would cost $10k to fix. Got a second opinion from 702 and they found a simple blockage and cleared it out. Very happy with the service and honesty.
First visit - fixed the clog in my kitchen sink (jet spray); 2nd visit installed a Pfister faucet that was incorrectly installed by my handyman. Also, flushed out my hot water heater and showed me a very corroded anode rod that needed to be replaced stat. Very pleased with this company! (4 years ago).
2nd visit (May, 2025) - I want to extend a hearty kudo to Stanley Hutchison for doing a major repair and replacement of my bathtub valves. The result looked great without any damage to my drywall or tiles. Then Stanley removed and replaced a shutoff valve under my sink which was highly corroded with calcium deposits. He gave me tips on how to keep my toilet and pipes operating well using baking soda and vinegar. Stanley displayed a high professionalism being very knowledgeable, thorough, and polite. I am so glad that I chose 702 PlumbAir to take care of my plumbing needs, AND their price was substantially less that my first quote with Simply Air, Cooling Heating and Plumbing!
3rd visit (May 2025) for Insulation Work
I called 702 PlumbAir for a job to insulate my attic after an HVAC system was recently installed. My review for this project consists of 2 stars for certain reasons and 5 stars for other reasons. Keith (a lead technician) earned 5 stars. First of all, he came to my home to inspect my attic, determine exactly what was needed, and gave me an estimate of the total cost. He was even going to clean my dryer vent at no additional cost! His estimate was well below what One Hour was going to charge me, and his explanation of all the details involved proved that he was very knowledgeable about his craft. However, I was disappointed that he was not the one to actually install the insulation. On the day the work was to be done, Victor arrived at my house over 2 hours late without a courtesy call. (Keith later explained that this was due to miscommunication in the office.) Then the hose that he had rented was still packed with insulation so he tried to return it to the store and get a new one, but that unfortunately wasn't possible. He ended up having to spend a half hour clearing out the material before the job could even begin. This resulted in an hour and a half delay. The job finally finished around 5:30 pm even though it was scheduled to take place between 10 and 11 am. Two days later Keith came to inspect the work. He went above and beyond my expectations. He took photos of all the work that had been done to show me that everything had been completed correctly by Victor (including borders around the vents and lifting the AC and dryer vents to exit the roof (which previously had not been done). Some small pieces of insulation had falling from an unsecured furnace vent in the garage so Keith took care of that too. In conclusion, this project was a mixed bag of great and not-so-great!
I came home at 4:30 to find my water heater leaking all over my garage. When I called PlumbAir they had a tech in the area and were at my house about an hour later. By 10:30 the next morning my new water heater was already installed! So pleased with the prompt, professional response. I have used them before and have never been disappointed. I will use no-one else.